GTB, HAS YOUR SERVER BEEN HACKED OR ARE YOU JUST NONCHALANT ABOUT YOUR BRAND?

I just witnessed a big flaw from a big brand in the Nigerian banking sector. For over four hours now, I have been unable to assess my account on Guaranty Trust Bank Plc. webpage. This is becoming annoying because from a quick search on the social media, I noticed that a lot of Nigerians are also experiencing the same rigor of assessing the company's webpage.

I understand that this is one of the problems facing ICT in Nigeria which must really be tackled as the sector continues to develop, but in the case of a big brand such as GTB, I wonder how the website administrators could have failed to remain nonchalant about this vital issue that is causing a lot of Nigerians some unnecessary inconveniences.

I suggest that there should be a consolatory message on the company's webpage or facebook fan page instead of the error signal highlighted above (as seen on the company's official website as at the time that this post is published). So, GTB, don't put your customers in the dark, let's know what's wrong. Your website is a platform to showcase your brand (internet banking), make it interactive, don't just let us assume for you.

A business with no sign is a sign of no business. Your brand is your corporate signature in the global market place. Contact me directly via thebrandinspector@gmail.com for inquiries, brand display, brand inspection or certification.

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